Refund Policy

At Desksthetics, we value customer satisfaction and aim to ensure a smooth shopping experience. Please read our Refund Policy carefully before making a purchase.

Eligibility for Refunds

Refunds are applicable only for products that meet our return eligibility criteria. Items must be unused, in original condition, and returned in their original packaging with all accessories and documentation intact.

Return Window

Refund requests must be initiated within 3 days of receiving the product. Requests made after this period may not be eligible for a refund.

Non-Refundable Items

Certain items may not be eligible for refunds, including:

Products showing signs of use or damage not caused during transit

Items returned without original packaging or accessories

Products marked as final sale or non-returnable on the product page

Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos. Once verified, we will arrange a replacement or issue a refund, as applicable.

Refund Process

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 7–10 business days. Processing times may vary depending on your bank or payment provider.

Shipping Charges

Shipping charges are non-refundable unless the return is due to a damaged, defective, or incorrect product.

Order Cancellation

Orders can be canceled only before they are shipped. Once an order is dispatched, it cannot be canceled and must follow the return process.

Refund Delays

If you have not received your refund within the stated timeframe, please check with your bank or payment provider before contacting us.

For refund-related queries or to initiate a return, please contact us at: desksthetics@gmail.com