Frequently Asked Questions (FAQs)

What is Desksthetics?

Desksthetics is a brand focused on modern desk essentials that combine clean design, practical functionality, and reliable performance to enhance everyday workspaces.

What products do you offer?

We offer thoughtfully designed desk accessories and peripherals, including mechanical keyboards and other workspace essentials, curated for modern and minimalist setups.

How can I place an order?

You can place an order directly through our website by selecting your product, adding it to the cart, and completing checkout using our secure payment options.

Do you offer Cash on Delivery (COD)?

Availability of Cash on Delivery depends on your location and order value. If COD is available, it will be shown as an option during checkout.

How long does shipping take?

Orders are usually processed within 1–3 business days. Delivery typically takes 5–10 business days after dispatch, depending on your location.

How can I track my order?

Once your order is shipped, you’ll receive tracking details via email or SMS. Please allow some time for the tracking information to update.

Can I cancel or modify my order?

Orders can be canceled or modified only before they are shipped. Please contact our support team as soon as possible for assistance.

What is your return policy?

We accept returns for eligible products within the specified return window. Items must be unused and in original packaging. Please refer to our Returns & Refunds Policy for full details.

What should I do if my product arrives damaged?

If your order arrives damaged or defective, contact us within 48 hours of delivery with photos and order details, and we’ll help resolve the issue promptly.

Are your products covered under warranty?

Warranty coverage varies by product. Any applicable warranty details will be clearly mentioned on the product page.

How can I contact Desksthetics?

You can reach us via email at desksthetics@gmail.com. Our team will get back to you as soon as possible.